Le Tazarkount

The hotel was immaculately clean, with a great ambience, especially during the day, although the bar was noisy and smoky in the evenings.

Generally, the service was good. It was just a little inconsistent. Sometimes the waiters brought our second course before we had finished our first, or forgot to bring a bottle of water until we had asked a second or third time. The customer-facing staff generally couldn't communicate beyond a few simple words. The waiting staff also didn't know, for instance, what the 'tart maison' was that day, until they went to the kitchen to ask. The housekeeping staff were excellent.

Fabulous.

Generally, the food was good, though occasionally the meat was inedible.

Everything was fabulous. The large outdoor pool was so cold that very few guests, including me, found it warm enough to swim in. But when we asked, they opened the small heated pool for an hour or so a day.

Clean and traditionally decorated. The entrance lobby felt barren when we arrived in the night and would benefit from a few large plants to add atmosphere. The grounds are large and nicely kept. Lovely swimming pool.

Staff only speak a little English so French is useful as this is the second Moroccan language. The staff were attentive and polite and went out of their way to assist whenever needed. The owner introduced himself and was regularly available and speaks good English.

Very good and relaxing.

The breakfast is basic but as there are three course meals for lunch and dinner it was not necessary. Lunch is a fixed menu and dinner offers a choice between two alternatives in the evening. Plenty of fruit and vegetables and often there was a tagine on the menu. Lunch can be taken by the pool or in the dining room.

The spa is very clean and the appointments for the daily treatments were given on a sheet each evening. The staff were very skilled with the massages, facials etc spread out throughout the week.

The hotel is rather dated, but clean. Things don’t always work perfectly, but it doesn’t bother me. It has a wonderful, very well-kept garden. There isn’t much to see or do nearby, but you can hire a taxi to Beni Mellal or to the waterfall, which is really beautiful.

The staff are very friendly and do their best. Even so, a lot of things don’t work out as agreed. Especially for excursions, you should make sure you get everything in writing.

The staff are very friendly. Treatments can be swapped around flexibly. On my last stay, though, the advertised aqua aerobics and Five Tibetans sessions were cancelled for the whole week, for example. I was given a massage instead, but anyone who was looking forward to aqua aerobics missed out.

Personally, I always really enjoyed the food. If you don’t like coriander, you’re going to have a problem, and I can’t say how vegetarians or vegans would get on either. The food was always quite meat-heavy.

I was very happy with everything, but as it’s an old hotel, the plaster is crumbling in a few places.