Spirit Hotel Thermal Spa

Superior

The rooms are very comfortable, and the spa is spacious, with plenty of pools at different temperatures as well as saunas. The hotel is also beautiful overall, and the surroundings are pleasant (right next to a small lake).

The staff are friendly and generally attentive. However, many can’t speak English, which sometimes made communication difficult.

The massage I had was good, and the therapist was very kind (but couldn’t speak English). My partner, on the other hand, was very disappointed with their treatment, as the therapist was very unprofessional. After speaking to the spa reception, they were able to have another treatment with a different therapist, who was very good this time. A quick word about the receptionist who advised us on treatments: she couldn’t give us any information about the different treatments so that we could book, and her manner was quite haughty. Very disappointing for a five-star hotel.

We didn’t think the food was worthy of a five-star hotel. It was a large buffet with plenty of choice, certainly, but the quality wasn’t always there. We’re vegetarian, so of course we had less to choose from, which is entirely understandable. However, I think much of what we could eat was frozen.

The spa is spacious, with plenty of pools at different temperatures as well as saunas. There are also several areas with loungers where you can relax, so it’s possible to find a quiet spot. The spa isn’t adults-only, so there are children. They generally stayed in the same pools, so some areas were quiet too.

The lobby and reception are spacious and professionally equipped. The location is very peaceful, surrounded by greenery. The hotel grounds are beautifully maintained, set in a parkland landscape. The rooms have been newly refurbished and are perfectly equipped throughout. Highly recommended.

The helpfulness and commitment, the general approach and the staff’s friendliness are all very reassuringly warm and competent.

Absolutely five-star standard! The staff’s friendliness, quality and competence are top-notch, with excellent training and expertise.

The flavour, choice, balance and presentation have to be seen and tasted. Top-class food, very varied and well-balanced. The restaurant, lobby bar and thermal spa bistro are exceptional.

Absolutely five-star standard! There are all kinds of health treatments to support physical wellbeing.